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WP Installation

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Documentation Documentation March 08, 2019
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Lazar * Support Agent
6 years ago

Hey Andrea,

We're not in charge for refunds here but you can request a refund at Themeforest (Envato) at this link I believe: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Just to point out that I don't think they are refunding mistaken purchases if you have downloaded the item.

Please let me know if you have any questions at all.

Best regards,
Lazar


Andrea Peer
6 years ago

Can I get my money back? 

Lazar * Support Agent
6 years ago

Hi there,

Unfortunately the Wander template is not a WordPress theme therefore it cannot be installed on WordPress.

It is a pure HTML template which can be edited with any code editor or visual editors like Adobe Dreamweaver.

Unfortunately we currently do not offer WP version of Wander.

Sorry for the inconvenience.

Let me know if you have any questions at all.
Thanks!
Lazar

Andrea Peer
6 years ago

I purchased the Wander theme and assume all of the items that are a part of the navigation demo come with it. Is this correct? So frustrating to get stalled with no option for resolution right away.

Andrea Peer
6 years ago

I recently bought the Wander theme and I keep getting the css error when I try to install. Your help documents say to look for the wander.zip but that doesn't exist in the documentation and when I make a zip from the parent folder I get the error. I'm stuck and I was so looking forward to this gem. Please help.